AI Receptionist & AI Assistant Features

Our Services are Dedicated to Providing the Best Custom Options that Work Best for Your Business.
We Customize All AI Employees to be Experts on Your Business

live calls with customers

Answers every inbound phone call with customers.

customized schedule

Available all day or based on your requirements.

transfer calls

AI Receptionist can transfer calls to any staff member if asked.

collect information

Great at collecting lead or customer details & interest.

customized knowledge

Expertly trained exclusively for your business.

tone & gender preference

Choose your gender and style to compliment your brand.

workflow automation

AI powered data driven decisions to nurture customer experience.

email summary

After call transcripts are sent for every AI conversation.

Talk to Our AI Voice Demo

Frequently Asked Questions - Managed by Our AI Receptionist
Learn More About AI Employees & AI Virtual Assistants

AI Chat Virtual Assistants & AI Voice

Engage with Leads and Customers on Multiple Channels using SMS, WebChat, and Marketing Outreach.

SMS

SMS appointment reminders is a very common process handled with AI Chat Assistants.

MISSED CALL TEXT BACK

Using an AI Chat Assistant is a great way to respond to missed calls.

WEB CHAT

AI Chat Assistant stays connected wit the customers on your website.

AI VOICE

AI Voice removes the need to chat at a websites. Visitors can speak with the assistant just like phone call.

Start a Session Demo of Our AI Chat Assistant

On Our Website Now!

Why Use DesertMedia Solutions

Speed to Lead Drives Sales, and Reviews Close the Loop—

Faster Responses Convert Customers, and Their Feedback Fuels Future Growth

Communication Failures

  • 45% Slow response - Most prospects choose the first responder.

  • 67% of customers hang up if they don't receive immediate assistance when calling.

  • 87% of missed calls go somewhere else. The results in lost business at the door.

No Social Proof or Testimonials

  • 47% of customers look for online credibility and proof of excellent service.

  • 63% of customers prefer speaking to a representative over leaving a voicemail.

  • No callbacks returned after voicemail left by customer.

Weak Response or Poor Reviews

  • 93% of people read online reviews before making a decision to purchase.

  • 89% of customers read a business responses, especially when handling negative feedback.

  • Poor outdated website or brand.

FAQS

What are AI Employees?

AI Employees are advanced digital systems designed to perform common tasks such as lead qualification, appointment scheduling, and customer service, enhancing efficiency and customer engagement.

How do AI Voice and AI Chat Employees work?

AI Voice Employees interact with customers over the phone, understanding and responding to questions and comments using natural language processing.

AI Chat Employees engage with customers through text-based channels like SMS, web chat, and social media, providing instant support and information wherever your customer chooses to start their journey with your business.

What are the benefits of using AI Employees for my business?

AI Employees are available 24/7, never miss calls, and respond instantly. This improves customer satisfaction and frees up your team to focus on the tasks that matter most.

Can AI Employees handle tasks specific to my industry?

Yes. AI Employees can be trained to understand your industry’s needs—whether you’re in healthcare, real estate, home services, retail, finance, or many others. They can handle industry-specific questions and tasks with ease.

How do AI Employees connect with the systems I already use?

Our AI Employees integrate smoothly with your existing tools—such as your CRM, scheduling software, and messaging platforms—so everything works together without disrupting your current workflow

Is customer data safe when using AI Employees?

Yes, absolutely. We follow strong security practices and industry-standard protections to keep customer information safe and confidential at all times.

Can AI Employees talk to more than one customer at a time?

Definitely. AI Employees can manage multiple conversations at once, ensuring customers get fast help without waiting.

Do AI Employees sound natural or robotic?

Our AI voices are designed to sound friendly, natural, and human-like. Most people find the experience smooth and pleasant.

Can I choose the gender of my AI Employee’s voice?

Yes! You can choose a male or female voice—whichever fits your brand and customer base best.

What voice options are available?

We offer a wide range of voice styles, tones, and accents. This lets you pick a voice that matches your brand’s personality and creates a great customer experience.

Can I use different AI voices for different tasks?

Yes. You can assign different voices for support calls, sales inquiries, follow-ups, or any other tasks, helping you deliver a more customized experience.

How do I get started with AI Employees?

Getting started is easy. Choose from our plans starting at $297/month, or schedule a free demo to see how AI Employees can fit your business needs and help you grow.

Serving Coachella Valley

Palm Springs, Cathedral City, Palm Desert, Rancho Mirage, Indian Wells, La Quinta, Indio, Desert Hot Springs, Coachella, Thousand Palms