Meet Our Team
Our team is a highly experienced crew putting their efforts to work with our clients. But it's not just their qualifications that set them apart; it's their genuine dedication to making a positive difference in the lives of those we work with daily. Every member of our team shares a common goal of creating great experiences for our clients, and their customers.
Our team includes Mital, an experienced marketing specialist; Steven, a great tech support and implementation specialist; and of course ChrisR, an experienced veteran of Contact Center Operations and Technology.
I've spent my entire career working with Enterprise Contact Center solutions, supporting up to 5,500 agents or more, across a wide variety of markets, including: Finance, HealthCare, Help Desk Ops, Sales, and more.
Contact Center has always been ahead of the curve when it comes to taking advantage of the latest trends for Customer Service.
Today, all Contact Center solutions are flatly focused on using AI (artificial intelligence) to give them an advantage of providing better service for their customers, with significant investment in the latest Contact Center options.
However, most small businesses are at a disadvantage when it comes to having access to the latest technology and tools.
My focus is to bring the latest AI options to small business providers that need to take advantage of AI and the use of AI Employees, using AI Receptionists and AI Assistants, without having to make a significant investment.
We offer the latest AI options for smaller business to help them gain momentum and keep ahead of their competition.
I've held many certifications with the following Contact Center solutions across my career, and I am putting this knowledge to great use, assisting small business in our area fully expand and grow their businesses.
Mital is an experienced marketing pro specializing in customer service and great quality work. She creates campaigns that genuinely connect with small businesses and always does a great job. She has a great reputation for her attention to detail and usually exceeds expectations, always driving great results by putting customers first. She's also great fun working in our team!
Steven - a smart tech specialist who really loves helping people solve problems. He enjoys working with customers on new tech projects. He's really great at explaining complicated tech in simple ways that anyone can understand. His patience is great working with clients with his problem-solving skills like a puzzle. Steven provides great solutions and configurations that make technology work smoothly for our customers and their business.
Serving Coachella Valley
Palm Springs, Cathedral City, Palm Desert, Rancho Mirage, Indian Wells, La Quinta, Indio, Desert Hot Springs, Coachella, Thousand Palms
